Customer Stories Overview

Customer stories

Our customers have some great stories to share about their experiences with deCODEme.

In some cases, they discovered a risk factor they did not know was there. In others, they confirmed their own suspicions that they needed some guidance on the road to better health. In all cases, the deCODEme genetic health scan changed their lives for the better.

Read their first-hand accounts or watch their video interviews.


Mr. and Mrs. Wallace from Texas believe that the deCODEme genetic test helped save Chuck's life

Chuck Wallace, deCODEme customer

How deCODEme helped a heart patient fight prostate cancer

A ruggedly fit man, Mr. Charles Wallace discovered his prostate cancer unintentionally. Initially, he walked into Dr. Bale’s office to see how genetic testing could help him monitor his heart condition.

“We’re both just thankful that he had the genetic testing done, that it was available for him, and that it found the cancer before the cancer spread,” Mrs. Wallace tells us, obviously relieved.

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Amy Doneen, Nurse Practitioner, Spokane, WA, deCODEme customer

Amy L. Doneen, Nurse Practitioner’s Viewpoint

The path to prevention

The future has arrived. That’s good news for Amy Doneen, a nurse practitioner at the Heart Attack and Stroke Prevention Clinic in Spokane, Washington.

The tool Doneen has added to her tool belt is deCODEme, a genetic screening test conducted by deCODE genetics.

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Dorrit Mousaieff, deCODEme customer

First Lady of Iceland Boasts "Amazing Genetic Profile"

“Why would one not do it? I can think of no conceivable reason on earth why not to do it. If one can prevent something from happening, obviously one would do it.”

Dorrit Mousaieff, the First Lady of Iceland, submitted her DNA to seek out any genetic trait that might eventually lead to illness, but only got good news.

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deCODEme customer Anna Peterson calls the genetic test a Gift of Knowledge

Anna Peterson, deCODEme customer

The gift of knowledge

“Many of my friends were surprised that I decided to take this comprehensive genetic test. Some were curious about the story my genes would tell, while others wondered whether or not I really wanted to know.

“When I put my genetic sample in the mail, I felt a little nervous about the chain of events I had set in motion, but curiosity overcame fear.”

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Bradley Bale M.D. Heart Attack and Stroke Prevention Center, Lubbock, Tx. deCODEme customer

Bradley Bale M.D., Physician’s Viewpoint

You can’t get more personal care than this

Dr. Bradley Bale, Medical Director of the Heart Attack Prevention Clinic and authority on preventive care, is excited about the promise of deCODE genetic testing.

Dr. Bradley Bale has been breaking ground in what looks to be the future of medicine – preventive care: “The whole future of medicine rests with prevention and not treating in-stage disease.”

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Robert Superko M.D., Physician’s Point of View

Once in your life, you should have this done

Dr. Superko is among an elite group of cardiologists focused on preventive health, on getting to the patient and the family before they succumb to disease.

“Heart disease is essentially a genetic disease,” Dr. Superko explains, “and if we look for it we can find inherited causes of heart disease in 80-90% of the people that we find…”

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Pamela Ayers, deCODEme customer

Realist Pam Ayers sees deCODEme scan as gift

“I believe it is the way of the future. Even ten years ago, who would have thought that we would have all the advances we have today?

Pamela Ayers is a hair stylist who runs her own business. She says she is a firm believer in “fixing things before they need to be fixed.”

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Jack Doughery, Spokane, WA. A deCODEme customer.

Jack Doughery, deCODEme customer

Genetic test is sensible self-investment

“I almost feel evangelical about my health. I’m so excited about what can happen if you do the right things and have the right tools.”

When Jack was only 52, his vein age was 70. Today, after Dr. Bradley Bale and Amy Doneen helped Jack remake his lifestyle, Jack’s vein age is 49.

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Jack Grayson businessman from Houston, Texas. A deCODEme customer

Jack Grayson, deCODEme customer

I want to live longer and better

Maverick businessman and former White House confidant believes that by collecting enough data about his health he can live to a ripe old age.

Jack Grayson wants to live to be 113. Actually, the former head of the U.S. Price Commission under the late President Richard Nixon thinks he might be able to reach 150.

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Kurt Hales M.D., Lubbock, Texas

Kurt Hales M.D., deCODEme customer

Cutting-edge science

Dr. Hales has seen these fears arise in his own patients. He’s seen his patients’ anxiety over finding out whether a child might be born with Down syndrome or cystic fibrosis. But it’s different when doctor becomes patient.

“I’ve been involved with genetic testing for Down syndrome babies” so I understand the power of genetics, Dr. Hales says. “With my family history, I thought it’d be a good idea to get more knowledge about myself.”

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Doug and Suzy Moore, Lubbock, Texas

Doug and Suzy Moore, deCODEme customer

Testing your health

Doug and Suzy Moore from Lubbock, Texas, thought they didn’t need to worry about their health. One day a test at a local hospital revealed calcification of the coronary arteries for both of them.

Because of the Moore’s new-found focus on preventative care, the couple has undergone a lifestyle makeover including exercise and diet. They also decided to get deCODEme to get an overview of their risk.

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Pam Bale, deCODEme customer

Don’t bury your head in the sand

Pam Bale plans to give her three children a deCODEme test for Christmas because she believes it will open up all sorts of doors to their future.

“They are young enough so they can take the steps to avoid those concerns. It would make their whole future happier and healthier and extend their lives.”

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Cheryl Click, Lottery winner and deCODEme customer

Cheryl Click, deCODEme customer

Lottery winner isn’t gambling with her health

After years of reading meters for the electric company, Cheryl Click won the Texas lottery, retired and purchased a cattle ranch.

Now financially secure, Ms. Click is no longer rolling the dice with her health.

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